Thankfully it was a small amount and she is okay!
The lack of an account recovery system may help prevent hacks but it also increases the possibility that those same users could lose entire accounts from simple mistakes lr misfortunes.
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Yeah, there is a plus and minus side to every situation even with steemit
Luckily she only had 3 steem and 8 SBD
I know that We will get her some upvotes and someone like @steemgh can definitley relate and he can also show her that there is hope, he has almost recovered almost all his SBD and SP nthat he lost to a stolen account and he is a shining example of how the wallet is YOU on stem
the HUMAN BEINg is the real wallet not the account!
Make sure you tell EVERYONE to use LASTPASS https://lastpass.com to SAVE BACKUPS of keys o the CLOUD (And enable a multifactor and make sure your GMAIL has 2factor and is set to record YOUR smartphone so do the gmail security features that you must go through now! Luckily Gmail andgoogle make iut VERY easy but in the futrue Steem will need its OWN email service and we will need to have our OWN lastpass type service as well!
I resteemed this post and I just know e will get her upvotes and in 1 week she will have ALL her SP back
Thanks for the info and support @ackza. I will let her know of your support . And sure i will get the team to backup safely as you have suggested. I have been using google authenticator to secure my gmail and other accounts but i think more security measures won't hurt so imma use the lastpass also.