RE: Check your "Recovery Account" now! Important!

[thekittygirl]

I decided to go to the site and enter your name to see if I could find the error, but the pink box did not appear. This is what I saw, that your Recovery Account is @steem and then the red button to click for changing the info. 😕 That is what should be showing for you, too!

Comments

[goldenoakfarm]

Yes, I got that far, and it asks for your master key, which I entered. That's when the pink box appears. Thank you for your help!

[thekittygirl]

There are 3 things to do on that page:

1. Paste your Master Password into the first box. It probably begins with "P5....."
2. Make up a "secret phrase" that you will easily remember
3. Check the box confirming that you have saved your "secret phrase" somewhere

Then, the "SUBMIT" button should no longer be grayed-out, but clickable.

See if that works for you, please!

[goldenoakfarm]

I did all of those things, and then the pink error box appeared. I tried it 2 or 3 times, in case I'd made a mistake, same thing each time. I appreciate your helping me!

[arcange]

Was there any error in the "pink box"?
Can you provide us with a screenshot?

As mentioned in the user guide, support is provided on Discord rather than using comments on posts.

[goldenoakfarm]

Oh! I missed the reference to Discord. I will try again and post on Discord. Sorry! Thanks for the reply.

[arcange]

You're welcome