Great post, interesting to see which devs take the time to reply and attempt to resolve issues also. We've found the same problems since starting a community here and trying to onboard more users. We end up buying most of the accounts ourselves and passing the details to users, which isn't the 'best' method, but it works!
Let's hope we can overcome this issue as it's one of the biggest holdups for gaining new users. Ease of use is key in crypto, we need to make the hurdles as limited as possible (without opening everything up to abuse and bots! )