Oh Lizelle, it breaks my heart what has happened to your neighbors after all they have already been through. Maybe it is that perspective on life that makes them not feel hopeless about what happened. After all, as they told you it is material things, and they have already lost something much worse that can't be replaced :(
I hope you can rest. I hope that the authorities quickly attend to that cable that hangs so close to your property.
My thoughts and prayers are with you. Take care and stay safe.
Happy Easter. 🤗