I believe, from the posts, that @youloseagain has approached @valueplan and hasn't received an answer.
In fairness to valueplan, the project managers are looking after what is a very big grants programme as volunteers in addition to however they earn their living. I can see the argument for that, but at the same time, I'm not sure it's realistic for the job that could be done. Maybe @blanchy has some better information that could help us.
Thank you for your support 🙂.