anytime a subscriber emails you back is a great thing.
it is nice you can empathize with them.
solid step to relating, you can navigate it for future emails.
I like when list owners asks questions our ask for a response instead of just sending the daily jvzoo product from a copy & paste email. Give it a try.
Hello, @andrewn! Yes, it is a great opportunity to get to know them and then get to know how to help them solve their problems. I have been unsubscribing to alot of lists that just send out promo emails. It is a never ending task though. Have a great day!😀
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