You asked us a question and we answered it.
Sorry to say but we do not see the connection between these two elements and the diatribe that you express in your last comment.
The connection is that you asked a new user for support, while you even didn't engage with his post. Who needs the support here more?
I don't think new users feel especially encouraged if the first thing they get to read are automated messages.
The lack of support of new users is a core problem of HIVE, just check the current rentention rate.
Call what I wrote "diatribe". I call it "reality".
The connection is that you asked a new user for support, while you even didn't engage with his post.
Who needs the support here more?
I don't think new users feel especially encouraged if the first thing they get to read are automated messages.
The lack of support of new users is a core problem of HIVE, just check the current rentention rate.
Call what I wrote "diatribe". I call it "reality".