Hey Hi dear ecency-team!
I have a little problem and I couldn't find out how to contact you elsewhere, so I hope it's okay that I describe it here. Maybe you can help me ❤️
I just started using the app and I love how it looks and how easy it is to discover content, I just have a problem when writing a post. After a while my text "disappears". I can still see it in the post preview but not in the editing mode. I can even mark it and type, but I can't see the letters somehow.
I tried to restart the app, log out and log in again, but it's still not working.
Is it a known issue and is there a trick to solve it? I would love to use the app for mobile posting ❤️
Love, Ana
Hello Ana,
Are you using Ecency app on Android device? Could you tell us device name and Android version, please?
Wow, thank you for your quick reply!
It's a Nexus 5X and I use the Android version 8.1.0.
Thank you, we will test on similar device and see if we can detect the issue. 👍
Thanks a lot! Ecency works so great for reading and curating, I would love to use it for posting as well
❤️