I recently used my local atm to get some money out. It gave me the money but unfortunately, kept my debit card. I immediately froze my card and ordered a new one. It said I would receive an email saying my new card had definitely been ordered. A few hours later, I still hadn't received an email. I contacted my bank online and chatted to the lovely Cora the chatbot. All I wanted to know was, had my card been ordered? For some reason, she insisted on chatting about refunds, so I ended up terminating the chat as we were going around in circles.
I'm like you, I don’t mind Ai for certain things but in this instance, Cora wasn't speaking my language. Anyway, a few hours later, I finally received an email, so all is well. 😁
Oh God! Having your card swallowed by the ATM is a horrible experience. I've seen it, but thank God I've never been in that situation. I'm glad you got the confirmation email and didn't have to go through more torture.
I didn't have a good day yesterday. I was getting money out for my mechanic. My car's horn wouldn't switch off. It was in perminent beep mode lol. I won't bore you with the details but my mechanic slipped out and disconnected it before my neighbours killed me! Today has been a better day. 😁
Holy heaven, I don't envy you, I know what it means to have a series of these bad events 😅
🙂