I'm sorry to hear you had a bad experience with Enterprise too. To be fair, they ended up giving us a pretty decent discount on the back-end for leaving us stranded without a vehicle for three days. Their overall attitude was pretty poor though and if I have another option I won' t be using them again either. We ended up with a Honda CRV hybrid. It was extremely comfortable and great on gas but SO underpowered. I had to put it into "sport" mode just to merge into traffic. After six weeks of driving the CRV I've had to get used to driving the Model 3 all over again, there's about a 300 HP difference between the two. Lol.
Yeah, nothing nearly as bad as your ordeal. I need to call them tomorrow because I don't think they prorated me for the day early we brought it back. I should have tried sport mode but I just kept it in smart mode. I shouldn't have to change to do basic stuff... It was nice getting back behind the wheel of the Buick again. It's dangerous fast!