What a bad experience that you had to go through. :(
Fortunately I haven't had such bad experiences with Grab and similar platforms. I don't want to be too judgmental as well, but I do feel that people these days are more self entitled and they want the whole world to revolve around them.
I really think it has something to do with the people. I just happen to live in an area where it's like the standard. When I used to live in another province, people were much more nicer and were super nice. The first time I moved in here, it felt like a huge culture shock to me haha but now, I get used to it.Still that thing ruins my day🤣 getting scammed in your own country stings than if it were in the middle of nowhere when you're a foreigner. That's how I felt about this whole ordeal.
I see. 🙁