I'm all down for 17L of coffee! It's a precious, precious liquid, coffee is. 😂
You might get surprised when I tell you that most customers don't know what they want or need if you don't ask them the right questions.
There is a whole lot of truth to that. I do not design apps, but I do design solutions for my client's, and I can say with a certainty that, for the most part, they have no idea what they really want. They know what they think they need, but that's about it. One of the biggest tricks is telling them without "telling them" what they need, and having them then want it.
Then we are on the same page! Coffee, can't live without it... I mean you can but it's no good and life is sleepy :D
I'm glad that you understand. I had some trouble at the very start of my career. I could not ask the right questions and after the wrong questions and also answers, I would always get the wrong results. It drove me crazy but now I handle it nicely.
Also, your last sentence is so true. It sounds weird but you just have to do it. Without that technique, we might run in circles for months.