Importance of the implementation of continuous improvement in processes

in GEMS • 4 years ago
Greetings dear fellow members of the "GEMS" community, I hope everyone is very well, it is a pleasure to share with you this post, this time I want to address a topic that I consider very important in any organization, as is the importance of the implementation of continuous improvement in processes.


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In the quality management system, the criteria for the implementation of continuous improvement must be defined. The application of this method generates great benefits for both customers and the company.

Improvements are the set of activities that are carried out in the organization in order to achieve a better performance, which translates into a higher quality service or product.

Improvements can be determined in different sources, among which we have:

  1. Monitoring and measurement results.
  2. Data analysis.
  3. Management review.
  4. Suggestions for improvement from the customer and/or personnel.

We can identify some of the benefits of continuous improvement:

  1. Decrease in resources used, increasing efficiency.
  2. Decrease of time used, favoring productivity.
  3. Decrease in the occurrence of errors, favoring their prevention.

For the implementation of the improvements, the quality manager and the process manager integrate and designate a work team to define an action plan with the activities to be carried out, specifying those responsible and the estimated and actual date of compliance.

The process manager follows up the implementation of the action plan and the quality manager verifies its effectiveness with objective evidence.

To conclude, I could say that in most organizations, they do not give due importance to the implementation of improvements, many times they prefer to wait for big problems to appear, instead of investing time and resources in preventing their appearance.

I hope the information I have presented is useful to you, I would like to know your comments about it...thanks for reading!

#customer #market #quality #piotr #business
4 years ago in GEMS by
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