I think that the most reason why people may drift with governmemt-owned institutions is that job security is ensured unlike in private institutions where one can be laid off anytime.
On the other hand, when we consider service delivery, give it to private institutions.
It could also be hard to make decisions in public institutions, the bottle-neck is too much, slowing down productivity.
Yea, with service delivery, private owned are doing a great job there.