Just imagine the bad treatment experience you had. That's so unfair and unkind of them and the manager had to support them, too? That's not a good one. They'd lose a lot of customers with such attitude from them. Unfortunately, we have them everywhere in stores.
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Yes, bad people really, I do not even walk through the block in which that business is located because every time I see it I feel a lot of anger of what they did to me. Now I buy my things elsewhere, they lost a fixed client for treating me badly.