It turns out that this issue of public service is complicated, it's like a math question that has no solution, because no matter what is done, it will never be able to cover 100% of the people. Brazil's public administration is horrible, corruption runs rampant here, but privatizing would also certainly have a high cost for the population and especially for the poorest, in short, it's complicated.
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Yeah, I heard about it. And I can't even imagine how much do people suffer there :(
!BBH