Well, first off... welcome to HIVE! Second, welcome to the Alien Art Hive community. Finally, awesome art and good start on the Splinterlands Weekly Art contest. I'm glad you were finally convinced to get started on creating your content and participating on Hive.
I made some posts that are designed to help new users learn stuff that are never really taught, and will help give some insight and tools into growing your account and connections faster here. It will also help improve the quality of your content as well as your user experience on Hive overall.
Maybe you two could go over some of the details together.
Please check those out when you get some time and make sure NOT to do the things in there it warns against doing. I think this will increase your chances of support moving forward and accelerate your growth as well!
Last thing, i would suggest, when you are ready, to make a proper introduction post. Tell a bit more about yourself and your interests and maybe repeat how you got to Hive. Make sure to use the tags #introducemyself and #introduceyourself as your first two tags and it will get picked up by the onboarding curators looking for new users.