From some of my posts or comments, to conclude that I have a job related to telecommunications.
I am constantly in communication with mobile and landline operators or internet providers.
But that's at work.
When I come home, I don't have the support of my KAMs.
Then I also turn to customer support and wait for a live agent for dozens of minutes.
But that's when I need something.
But there was one situation when they called me and the young man on the other end offered a bigger package on my mobile number. What did he conclude?
Says, by the amount of the bill.
So, have you analyzed in detail, because I hardly use the internet and minutes from that package because I also have an official phone, while I pay for parking with a private one (that's why the bill was so big).
He apologized and offered free internet on my landline at the cottage.
I agreed, and when the first bill arrived, you guessed it 🤬
I called them again, to argue with them, because they charged me the full amount...
Yep, that's the sort of nutbaggery I'm talking about. Unacceptable, but par for the course.
I cursed them from here to infinity 😅
As you should.