Well, I still have to go back into the same place to pick up the keys - as they won't mail them home (which would actually be to the post office) as it is apparently not safe enough. Funny, considering I get my passport mailed through there too, as well as credit cards and all kinds of other things :D
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Well, they're right, it's probably not safe enough.
But...like you said...everything else comes through the mail XD
Maybe they don't want to pay for registered post/courier.