We went there a few years ago when we also fed the reindeers but as much as we wanted to return more often, we were stopped by the bas reviews we've read about the people owning the guest houses. Way too many tourists complaining about their behaviour :(
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We were lucky as it was quite early, there were only a few people there. The service was average, but if you stay for longer, your opinion may change. It wasn't bad for an one time thing :)