I understand your point of view. As I previously alluded to... currently there are more customer service representatives then there probably ever would have been checkout attendants.... however, that will no doubt change and reduce as customers get used to the system.
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I'm not one to use self-serve checkouts despite them becoming more prevalent. Airports make us check our own baggage, print boarding passes, places all going touch-screen...I wonder, maybe all the unemployed who don't turn to crime to feed themselves can become cops to catch the others?