If you under promise and over perform you'll always look like a winner. You really have to learn how to set yourself up for success. But some people really want to impress, so they make bold proclamations and over extend themselves...not that I ever did that, lol.
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Haha, nah I've not done that either...For many years at at least - It happened a time or two in my younger days. Under-promising is the way to go and leave a lot of room to excel and exceed a customer's expectations. It works in other aspects of life too.