6. Real-Time Support
Offering live chat or video assistance during the KYC process can help customers quickly resolve any issues or confusion. This can improve user satisfaction by reducing delays caused by errors or misunderstandings.
7. Mobile Optimization
Ensuring the KYC process is fully optimized for mobile devices can make it easier for consumers to complete KYC on the go, reducing friction in the onboarding process. Mobile-optimized interfaces and user-friendly designs can enhance customer experience.
These methods balance compliance requirements with user convenience.