Part 4/7:
Emerging Challenges with Instacart pickups
As the week unfolded, the shopper faced frustrating hurdles with some Instacart pickups that required a tedious scanning process with unsatisfactory communication on order numbers. This often meant having to deal with awkward situations at the customer’s homes while attempting to deliver groceries efficiently.
Highlighting Wins
Some moments during the week provided sparks of joy. A noteworthy delivery was a $60 order going just 2.5 miles for a customer affectionately referred to as the “donut lady,” who was known for her kind personality. The simplicity of the order made it a breeze compared to a more complex one from earlier in the week.