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One user's experience encapsulates the issues many face with Coinbase. After years of using the service consistently without incident, this individual found their funds frozen for over a month without explanation. This shocking realization was compounded by a friend's experience, whose account was locked for an entire year over unspecified security concerns, leaving him unable to access his cryptocurrency.
Despite assurances that these issues are the result of "dodgy" activities, many users who have never engaged in any suspicious actions have encountered similar problems. Fund freezes have become an alarming trend that casts a shadow over Coinbase's reliability as a cryptocurrency exchange.