Part 4/9:
Fast-forward six months, and the audience sees the toll the incident has taken on Jordan. Unable to return to her former role, she has shifted her career towards training new recruits, an escape from direct interaction with distressed callers. Meanwhile, the narrative shifts to focus on Autumn and Casey, two teenage girls whose seemingly idyllic day is disrupted by an unforeseen danger when Casey becomes the target of a kidnapper during a mall outing.