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Lockhart’s eagerness to fulfill his task leads him deeper into the heart of the wellness spa, where he finds abnormalities in the treatments and the peculiar behaviors of other patients. His introduction to various characters, including the enigmatic Victoria Watkins and the fragile Hannah, adds layers to the story. Watkins shares local secrets, hinting that the spa's purity and healing properties are mired in the horrific past of the baron’s gruesome practices.
The psychotropic treatments Lockhart undergoes distort his reality, causing him to question his sanity as his body succumbs to the spa’s eerie influences. As he digs deeper, he discovers unsettling correlations between Pembroke’s deterioration and the wellness spa’s sinister activities.