Part 8/10:
Looking forward, Azevedo envisions a real estate landscape that fully integrates AI to create personalized customer journeys where every interaction feels tailored. He argues that businesses must evolve from seeing clients simply as sales figures within a funnel, to understanding their stories, preferences, and needs as unique individuals.
This shift represents not just a tactical change within a company but a broader cultural change within how businesses engage customers. The desire is for a future where technology becomes a singular thread woven through the fabric of real estate, making transactions smoother, more informed, and ultimately, more human.