Part 7/9:
The podcast also touched upon the generational tension present in modern workplaces, as differing approaches to work and technology can create friction. Younger generations, equipped with new vocabularies and abbreviations, often find it challenging to engage with older generations, leading to misunderstandings and communication barriers.
Citing research on empathy in interaction, Walter emphasized the need for organizations to bridge these gaps—creating environments where ideas can flow freely among different age groups while leveraging the extensive experience of older employees.