Part 3/5:
One of the primary difficulties is managing the so-called “AI hallucinations,” where generative AI produces inaccurate or nonsensical outputs. Ensuring that Alexa remains fast and reliable post the emergence of models like ChatGPT is also crucial for its evolution. The race among artificial intelligences has intensified since ChatGPT's launch, compelling Amazon to keep pace with this rapid advancement.
Integrating new generative language models with Alexa's original, simpler architecture has proven complicated. While generative models excel at crafting complex texts and dialogues, they often struggle to provide rapid and precise responses—qualities that are essential for an effective virtual assistant.