Part 1/11:
The Rise of Robot Waiters: Collaborating with Automation
The increasing integration of robots in service industries, particularly restaurants, has sparked intense debate and research regarding the implications of such technologies on the workforce. Recent studies have focused on how these robots affect employee roles, job characteristics, and overall job satisfaction. Here, we summarize the findings from a research presentation that explored the job characteristics model in the context of robots facilitating service tasks, particularly in restaurant environments.