Part 9/11:
- The Role of Autonomy: The relationship between job autonomy and job satisfaction was multifaceted; increased responsibility could lead to feelings of being overwhelmed rather than motivated.
Practical Implications for Organizations
The insights gathered from this research underscore the importance of thoughtful implementation of robotic systems in the workplace. Recommendations for organizations seeking to integrate service robots include:
- Design Robots with Human Collaboration in Mind: The focus should be on ensuring that robots supplement rather than overshadow human roles, preserving the “human touch” in customer interactions.