Part 8/10:
Both chains prioritize convenience in ordering, featuring apps and online options that simplify the experience. While Shake Shack has embraced drive-throughs, making it accessible to those in cars, Five Guys remains less present in that arena but offers free peanuts for diners waiting for their orders.
Dining in can come with its share of wait times at both establishments due to the made-to-order cuisine. However, Shake Shack's popularity often leads to lengthy lines that can put a damper on some patrons’ experience.