Part 4/8:
In my early years, I mistakenly believed that as long as I was in charge, I could manage with any team. The reality, however, is that the people who work for you are your most valuable asset. If you find team members who care about the business, invest in keeping them around. A great team member is hard to come by, and losing them can severely impact your operations.
Reflecting on my experience, I wish I had prioritized building relationships with my team, encouraging their growth, and providing them with opportunities within the organization. This approach fosters loyalty and commitment, which are invaluable for creating a supportive work environment. Remember, a unified and motivated team can elevate your pizzeria’s performance and customer satisfaction.