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Microsoft’s Struggles in Artificial Intelligence
Microsoft's approach to artificial intelligence (AI) has recently faced criticism, particularly from industry leaders who highlight the company's failures in providing transformative solutions amidst a rapidly evolving AI landscape. This sentiment was voiced by Mark Benioff, co-founder and CEO of Salesforce, during a conversation with Logan Bartlett on the Logan Bartlett Show.
Benioff claims that Microsoft and its Co-pilot feature have not met customer expectations, describing the tool as a "huge disaster" for the software giant. He contrasts this with Salesforce's more effective and in-production AI solutions that have successfully engaged thousands of customers.