Part 4/9:
Misplaced Focus on Process Over Outcome: Parties involved often lose sight of the actual goals and focus instead on following established processes. This “process cadence” mentality can lead teams to measure progress based on arbitrary metrics rather than meaningful outcomes. Successful project management should prioritize customer satisfaction and tangible results rather than merely following a checklist.
Inadequate Learning and Adaptation: Many government projects fail to incorporate effective feedback mechanisms, leading to insufficient learning opportunities and blind adherence to an initial plan. This lack of agility can stymie progress as managers are often unaware that innovative problem-solving processes should replace rigid planning approaches.