Part 3/8:
AI agents, as referred to by Benioff, are not just an abstraction; they are real tools that can perform specific tasks and improve organizational efficiency. Salesforce's aim is to deliver a billion AI agents worldwide, drastically reshaping the way businesses interact with their customers and enhance productivity. This rise in capability does present the specter of job displacement, but Benioff firmly believes that the evolution of technology historically leads to a redefinition of jobs rather than an outright elimination.