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The troubles for Volvo began with an incident involving a dissatisfied S60 owner in China. This owner received a promotional gift from a Volvo dealer, which initiated a complaint regarding the quality of components in his vehicle. Notably, the owner discovered that the speakers in his car bore a label reading "Bowers and V. Vilkin," raising immediate concerns about authenticity. This was a stark contradiction to what one would expect, as Volvo typically features a premium "Bowers and Wilkins" sound system in its higher-end models.