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As the discontent spread, other customers chimed in on social media, revealing similar experiences with counterfeit speakers in their cars. The growing unrest among consumers quickly suggested that the issue might be widespread, prompting questions about how many vehicles could be affected and what else might have been compromised.
The Response of Volvo and Its Parent Company
In the wake of the uproar, Volvo's China division issued a public apology, emphasizing the importance of customer satisfaction and the urgency of investigating the irregularities in the sales process. The Swedish automaker expressed their commitment to transparency and quality, reflecting their intention to address the backlash seriously.