Part 8/9:
Focus on the outcomes rather than the amount of effort expended. High performance isn't determined by long hours; instead, it’s dictated by the ability to deliver tangible results. Set clear goals and measure performance based on the achievement of these goals, not just activity levels.
Law 11: Create Culture, Not Rules
Building a strong organizational culture often alleviates the need for rigid rules. Your company's values should guide behavior naturally, defining expectations for team members. Hire and fire based on alignment with your core values, ensuring your culture thrives without unnecessary restrictions.