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One particularly harrowing account recounted how a bookstore began the closure process but was subsequently hit with a fine of one million Yuan just as they were about to receive a refund for their deposit. Merchants have been expressing frustration over having no avenue to contest their fines, exacerbating feelings of despair and helplessness.
A Broader Problem: Worker Strikes and E-commerce Challenges
The protest on March 10 was not an isolated incident. It reflects a broader context of dissent not limited to merchants, as JD.com delivery workers in different regions recently went on strike due to significant pay cuts—painting a picture of internal unrest within the company. Delivery workers reported salary reductions as steep as 35%, mirroring the struggles faced by merchants.