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The public skepticism surrounding Snow White is largely attributable to the film’s lead actress, Rachel Zegler. Her comments during promotions have often sparked backlash. Initially, Zegler garnered attention for declaring her refusal to "bleach her skin" for the role, a statement that some viewed as unnecessarily provocative. More recently, as the negative feedback intensified—exemplified by comment sections filled with derision—Zegler has taken a more diplomatic approach, attempting to acknowledge fan concerns while framing them as passion for the project.