Part 4/8:
The Fan Experience and Expectations
The perpetual dilemma acknowledges that fans are paying for more than just a ticket; they seek an experience—a blend of thrilling plays, emotional connections, and high stakes. The recent contracts, especially exorbitant ones like Soto's, raise the stakes. Fans instinctively connect these investments with the hope of team success. If the team falters or the player does not deliver, the fan's disappointment can quickly translate into boos, sometimes disproportionately.