I felt bad tong ,$400k is not a small amount of money but I guess quadrigaCX is an open exchange,why not withdrawal,he should realize now when it's not your keys is not your coins but experience comes with alot of pain ,I hope people see the good side of cryptocurrency and the benefits to the human race in the documentary not the bad side
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These things happen. Even people who own the keys end up losing funds when they lose their keys or devices. It was a big gamble to trust a website with $400k though. He seems to be a talented engineer. I am sure he will recover financially.