In today's evolving work landscape, Steno is offering an exciting opportunity for individuals seeking fully remote positions. They are currently looking for a Billing Assistant, allowing candidates to work from anywhere within the United States. This role is designed as a full-time, remote hourly position, categorized as non-exempt, and includes multiple benefits such as paid time off and equity in the company.
The primary responsibility of the Billing Associate is to enhance the billing experience for Steno’s clients. This function is critical as it plays a significant role in the company's operational efficiency and client satisfaction. The chosen candidate will be integral to various streamlined processes and will have regular interaction with different teams across multiple markets.
Ideal Candidate Profile
Steno envisions an ideal candidate who is exceptionally organized and thrives in a high-paced work environment. The prospective Billing Assistant should possess a strong understanding of billing procedures and demonstrate meticulous attention to detail paired with solid analytical skills.
Monitoring correspondences in inboxes and responding or escalating inquiries when necessary.
Properly labeling and filing incoming documents for processing.
Facilitating communication concerning incoming orders and requests between departments.
Processing straightforward invoicing tasks such as cancellations and entering new orders.
Supporting the Billing Manager and other Associates with various organizational projects and tasks as required.
Engaging with both internal teams and external clients to ensure efficient communication.
Desired Skills and Experience
Candidates will excel in this position if they demonstrate strong written and verbal communication capabilities, along with exceptional customer service skills.
While having one or more years in billing, finance, or accounting is important, experience in court reporting or legal billing is advantageous but not a requirement. Proficiency in both Mac and PC software is expected, alongside the capability to quickly learn new systems. Familiarity with Google Workspace and Slack is preferred but not necessary.
Work Environment and Growth
Steno encourages adaptability and organization. The work style is independent in a fast-paced remote setting, with a commitment to ongoing learning and development. Candidates looking for a dynamic role in a burgeoning tech startup will find this opportunity particularly appealing due to its potential for professional growth.
The hourly salary for the Billing Assistant position ranges from $20 to $22. Additionally, Steno offers:
Comprehensive health, vision, and dental benefits, with generous company-sponsored plans for employees and their dependents.
Flexible paid time off that allows for a healthier work-life balance.
Options for equity within the company, reflecting the belief that success relies on the collaborative efforts of their team.
A home office stipend to help cover internet costs.
Application Process
Interested candidates are encouraged to apply and should expect to receive a confirmation email shortly after submission. It is recommended to check the spam folder to ensure receipt of company communications.
For those interested in pursuing this opportunity, application information will be available in the video’s description, allowing for seamless application submissions.
Steno is not merely a workplace but a team dedicated to care — for each other and the clients they serve. If you’re excited to be a part of a company that values its people and provides outstanding service, this position might be the perfect fit.
Part 1/6:
Remote Billing Assistant Position at Steno
In today's evolving work landscape, Steno is offering an exciting opportunity for individuals seeking fully remote positions. They are currently looking for a Billing Assistant, allowing candidates to work from anywhere within the United States. This role is designed as a full-time, remote hourly position, categorized as non-exempt, and includes multiple benefits such as paid time off and equity in the company.
Overview of the Role
Part 2/6:
The primary responsibility of the Billing Associate is to enhance the billing experience for Steno’s clients. This function is critical as it plays a significant role in the company's operational efficiency and client satisfaction. The chosen candidate will be integral to various streamlined processes and will have regular interaction with different teams across multiple markets.
Ideal Candidate Profile
Steno envisions an ideal candidate who is exceptionally organized and thrives in a high-paced work environment. The prospective Billing Assistant should possess a strong understanding of billing procedures and demonstrate meticulous attention to detail paired with solid analytical skills.
Key Responsibilities
The Billing Assistant’s daily tasks will include:
Part 3/6:
Monitoring correspondences in inboxes and responding or escalating inquiries when necessary.
Properly labeling and filing incoming documents for processing.
Facilitating communication concerning incoming orders and requests between departments.
Processing straightforward invoicing tasks such as cancellations and entering new orders.
Supporting the Billing Manager and other Associates with various organizational projects and tasks as required.
Engaging with both internal teams and external clients to ensure efficient communication.
Desired Skills and Experience
Candidates will excel in this position if they demonstrate strong written and verbal communication capabilities, along with exceptional customer service skills.
Part 4/6:
While having one or more years in billing, finance, or accounting is important, experience in court reporting or legal billing is advantageous but not a requirement. Proficiency in both Mac and PC software is expected, alongside the capability to quickly learn new systems. Familiarity with Google Workspace and Slack is preferred but not necessary.
Work Environment and Growth
Steno encourages adaptability and organization. The work style is independent in a fast-paced remote setting, with a commitment to ongoing learning and development. Candidates looking for a dynamic role in a burgeoning tech startup will find this opportunity particularly appealing due to its potential for professional growth.
Compensation and Benefits
Part 5/6:
The hourly salary for the Billing Assistant position ranges from $20 to $22. Additionally, Steno offers:
Comprehensive health, vision, and dental benefits, with generous company-sponsored plans for employees and their dependents.
Flexible paid time off that allows for a healthier work-life balance.
Options for equity within the company, reflecting the belief that success relies on the collaborative efforts of their team.
A home office stipend to help cover internet costs.
Application Process
Interested candidates are encouraged to apply and should expect to receive a confirmation email shortly after submission. It is recommended to check the spam folder to ensure receipt of company communications.
Part 6/6:
For those interested in pursuing this opportunity, application information will be available in the video’s description, allowing for seamless application submissions.
Steno is not merely a workplace but a team dedicated to care — for each other and the clients they serve. If you’re excited to be a part of a company that values its people and provides outstanding service, this position might be the perfect fit.