Thanks for response. i think consistent responses from community teams is very important to drive community engagement. i've seen this lacking with @peakd (i'll gladly eat my hat if they reply) @leofinance, although latter is improving.
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Lol, it can definitely be difficult if the team is small and the community is large!
For now, it's primarily just myself doing the outreach and responses (also as @freecompliments). We're slowly expanding the team, however!