Cell phone companies are the same way, it drives me crazy. Zero thought about your loyal customers who have been with you for decades.
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Cell phone companies are the same way, it drives me crazy. Zero thought about your loyal customers who have been with you for decades.
Cable, internet and phone companies are notorious for ignoring current customer bases. But will do anything to attract new customers. It's amazing how people haven't figured it out, building loyalty is as simple as making current customers / members feel appreciated.
Absolutely!