Haha, maybe one day they will. I'm sick of Spectrum but locked in thanks to my apartment complex.
A week with their phone plan and I'm in love btw. Only $3 off from it paying for itself this first month :)
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I had Spectrum for just over a year, and hated every second. That was phone AND internet.
ABYSMAL service and worse support. Like you, I was locked in but it was city wide for some reason
[//]:# (!pinmapple 33.89318 lat -84.52334 long d3scr)