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This isn’t the place to contact the team about it

You can ping in your ticket. Although I already know a response was given recently in your ticket

It’ll be added in the next round. Ping about it in there next time

Thanks

I wouldn't contact you here if I wasn't waiting since july 17th for the processing. The last response (by you) is from October 1st (not that recently), and since then none of my pings has been answered..