Yes some of the front ends like the one you mentioned aren’t well maintained so they tend to be buggy
You can try using other front ends that speak to hive engine tokens like
Leodex.io
Hive-engine.com
Tribaldex.com
Once you login you should see a wallet section and just click claim and then give it some time! These things don’t work as well as they sold to people
i can claim porn token on the 3 you mentioned cause i couldnt seem to find a way to on leodex or hive engine that i could seeÉ
Glad you were able to get it sorted:)